If you have any questions regarding support, please contact your account manager for assistance. Moxie software had been ngenera corporation until september 15, 2010, and, prior to ngenera, had been talisma. Through moxies solutions, including chat, email, knowledge, and web selfservice, companies have the ability to tailor customer engagement depending on the channel of interaction to increase total customer value. Moxie currently have a rating of 0 out of 5 stars on serchen and are currently not rated by their customers. The companys software integrates web selfservice, email response management, live chat, voip, and phone with a cohesive customer interaction management hub, comprehensive analytics, and a systemwide knowledge base. In effect, customers using talisma crm software will now be served by campus management, while ngenera continues to serve and expand its cim line of business. Since 2006 the company has been providing systems software development. More than 1,100 college and university campuses worldwide rely on campus management for efficient, scalable, and flexible administrative and academic. The flexible, selflearning knowledge base captures and presents current, relevant information to customers, in a web self. I worked at moxie software fulltime for more than a. We consider promoting moxies knowledge spaces to be a critical success factor.
Mar 03, 2011 moxies knowledgebase winter release 2010 is the current version of the knowledge managementbased customer service offering from moxie software, inc. Many large brands in financial services, healthcare, hightech, retail, and travel and hospitality rely on moxie to build loyalty and drive customer conversion and revenue. Inperson experiences for retail mobile customers retail, cobrowse, mobile this guest post was written by david lowy, vice president product management at moxie, which provides solutions for companies to anticipate intent, connect in realtime and engage with customers to increase total customer value. In january 2014, moxie software named rebecca ward its new president and ceo. Moxie anticipates what customers want, connecting and engaging with them through the entire digital journey across devices. The result is improved customer satisfaction and loyalty, increased revenue growth and. Check the companys details for free and view the companies house information, company documents and list of directors.
Crate and barrel advances mobile customer experience. Concierge, moxies secure enterprise social software, connects employees, customers and trusted partners to share knowledge and accelerate innovation in the workplace. Tara sporrer, vp marketing and customer operations, moxie. Moxie competitors, revenue and employees owler company profile. Moxie s revenue is the ranked 5th among its top 10 competitors. Talisma moxie software today announced the rebranding of its talisma cim suite and its 2009 technology roadmap. More than 600 of the worlds leading brands in financial services, healthcare, hightech, retail, travel and hospitality rely on moxie to build loyalty and drive customer conversion and revenue. See how our innovative technology including kbot digital guidance, live chat, web selfservice, and email. Talisma helped us implement a customer experience that we wanted our clients to have with the. Aug 12, 2019 moxie is a trending cloudbased social media management software, it is designed to support small, medium and large size business. Talisma adds 450 customers in two years over thirty percent of banks failed to respond to online queries bellevue, wa feb. Moxie has 161 employees and is ranked 6th among its top 10 competitors. The program begins to work when a facebook fan visits your like page. Talisma is the leading customer interaction management and customer experience company in the market.
Choose enterprise it software and services with confidence. Talisma knowledgebase streamlines the entire documentation process for companies to share information with employees, customers, and partners. Moxie software was established in tulsa, oklahoma officially in february 2010. Unofficially, the company was created in 2004, as an out let for the founders to do custom software development and other fun things under the legal name of gtsks consulting, llc. Current talisma customers will benefit greatly from the availability of expanded resources and powerful web 2. The company changed its name from ngenera to moxie software in 2010. Prior to that, david was director of best practices consulting at talisma. Moxies customer engagement software solves customer struggles, increases revenue, and boosts customer satisfaction. In january 2014, moxie software named rebecca ward its new president and ceo references. Talisma crm delivers an unmatched value proposition for manufacturers.
Experience the power of planning with financial moxie. Moxie software provides the most complete and intuitive social enterprise software for employee and customer engagement through their spaces by moxie applications. Our independent financial services firm helps women in transition, families, and small business achieve financial selfconfidence by providing essential retirement, investment, insurance, estate, and financial planning solutions. Dec 04, 2012 moxies starter kit is designed to help healthcare insurance providers deliver superior customer care experiences in response to the affordable care act. Dan vetras, chief executive officer of bellevue, wash. Responsible for full ownership of migrating existing customers moxie email, chat and knowledge base product suites to our cloud saas offering and implement the solution in the moxie cloud. The white paper explains how banks can successfully use. Through moxies solutions, including live chat, email, knowledge, and web selfservice companies have the ability to deliver the right engagement offer via the right channel to increase total customer value. Moxie server is supported on windows server 2008 and. With managed hosting, you own the software licenses and the data, while campus management hosts and manages the infrastructure, software upgrades, and ongoing support from a worldclass data center. Software engineering current employee bellevue, wa september 17, 2012 not thrilled with this new job at moxie, that used to be ngenera, talisma, and some other venture capitalists. Moxie software cim corp the company offers email response management, live chat, telephony software with a customer interaction management hub, comprehensive analytics, and systemwide knowledge base. Moxie software is a provider of digital platform and ecommerce solutions.
Annual report on moxie softwares revenue, growth, swot. The software enables performance, costs and roi tracking of each campaign with visual workflow analytics. Moxie software announces new solution for healthcare industry. Moxie competitors, revenue and employees owler company. Hari lakshmanan senior technical project manager moxie. View dan sears hehimhiss profile on linkedin, the worlds largest professional community. See the complete profile on linkedin and discover dans. We want employees to feel fested in this tool because it is the single most important resource they have for working with our members. Moxie software names rebecca ward as new president and ceo. Talisma crm solutions for enterprises customer journey. Moxies starter kit is designed to help healthcare insurance providers deliver superior customer care experiences in response to the affordable care act.
Concierge, moxie s secure enterprise social software, connects employees, customers and trusted partners to share knowledge and accelerate innovation in the workplace. In her role with moxie, tara is responsible for delivering corporate communications and marketing programs to positively impact the companys market presence, revenue achievement, and profitability. Talisma saw the opportunity for a significant expansion of its revenue stream as a result of the acquisition. David lowy is vice president of product management at moxie software. Moxie was founded in 2006 and is headquartered in san bruno, ca. Moxie software limited officers free information from. Talisma, a provider of knowledgebase and multichannel interaction management technology widely adopted by sspa members, announced today they are being acquired by ngenera formerly bsg alliance, a new saas software firm that recently launched the worlds first ondemand platform for business innovation. Moxie is a trending cloudbased social media management software, it is designed to support small, medium and large size business. Moxies knowledgebase winter release 2010 is the current version of the knowledge managementbased customer service offering from moxie software, inc. Talisma crm can help manufacturers attain their core business objectives viz. Moxie enables enterprises to provide guided, relevant engagement to their. Existing moxie customers with ams can upgrade to the version they have purchased enterprise or commercial.
Ngenera will soon add talismas customer interaction management cim software suite onto its platform, broadening the cim offering with more web 2. Talisma crm offers many benefits to manufacturers of all sizes. Moxie s customer engagement software solves customer struggles, increases revenue, and boosts customer satisfaction. Talisma ngenera moxiesoft moxie all the same company some good product bad management team star. Today is a big day for one of tsias long time partners, the new moxie softwareformerly ngeneratalisma, known for their customer information management cim multichannel customer service and knowledge management solutions. Great people, cool technology, excellent atmosphere. Select from the options below based on your product group. Moxie software limited free company information from companies house including registered office address, filing history, accounts, annual return, officers, charges, business activity. We want employees to feel fested in this tool because it is the single most important resource they have for.
A summary of the new features and improvements is listed below. Moxie is changing the way ecommerce is done by anticipating what customers want, and. With talisma, managers are able to analyze the sales pipeline and forecast revenue with tracking tools. Uk england greater london camden holborn and covent garden holborn and covent garden wc2b 5. Prior to joining moxie, tara served as director of worldwide customer operations, alliance management, and web marketing at talisma corporation. Moxie software is a software platform company, originally under the name ngenera corporation. Ngenera will soon add talismas customer interaction management. Talisma cem enables organizations to deliver an exceptional customer experience on a global scale across engagement channels and interactions. I worked at moxie software fulltime pros great people, cool technology, excellent atmosphere. Provider of customer interaction management software. The highly intuitive spaces social platform was created in collaboration with worldrenowned design and innovation firm ideo to simply work the way people do, driving high levels. The system automatically inspects the visitors public profile, processes the profile information through algorithms, and generates a unique targeted offer. May 21, 2008 ngenera will soon add talisma s customer interaction management cim software suite onto its platform, broadening the cim offering with more web 2.
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